The second-hand marketplace Members Share Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its size classifications for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
